Hoteliers’ Chat – Winning with Talent
https://www.youtube.com/watch?v=2JKXYmcDFzA In Vietnam, the hotel industry is experiencing explosive growth with efforts by the country to promote leisure and business tourism that contributes to more than 6% of GDP. Many new hotels have opened to meet the surge in international visitors to destination cities across the country. However, one resource remains a big challenge - People. Hoteliers are in a race to create a skilled workforce in both quantity and quality to keep pace with the ...
Hoteliers’ Chat – Getting Smart About Food Waste
https://www.youtube.com/watch?v=BOtdAqSe8z4 Malaysians love to eat. Yet, our love of food generates more than 16,000 tonnes of food waste per day in Malaysia, 24% of which is edible. Hotels have experimented with innovative and sustainable solutions to reduce, reuse and recycle the food waste, as well as to encourage a change in mindset in both its customers and staff. In this Hoteliers' Chat episode, Mr. Andrew Law, General Manager of Eastin Hotel Kuala Lumpur shares with Hanley Chew, ...
Hoteliers’ Chat – Bracing for Headwinds
https://www.youtube.com/watch?v=BsDxBP8ZEzQ The hotel industry that had a glimmer of recovery with the surge in domestic travel in December 2020 are now thrown back into the deep end when the MCO 2.0 was effected from 13 January 2021. Will the hotels be able to ride out the storm and how has MCO 1.0 prepared them to stay in the game? In this Hoteliers' Chat episode, En. Muhammad Zainal Ashikin, Group Chief Executive Officer and Managing Director of Tradewinds Corporation Berhad shares ...
Hoteliers’ Chat – Technology Applications in Hotels
https://www.youtube.com/watch?v=jqIyhTXweoQ&t=3s Smart hotel technology continues to offer a variety of cost savings and revenue opportunities to hoteliers. With so many platforms and systems out there, how do hoteliers determine which technology is right for them? In this Hoteliers' Chat episode, Anthony Poppe, from Knowcross tells Hanley Chew on how technology can assist hoteliers reach new levels of profitability. Music Credit: Bensound #HoteliersChat #HotelTales #Knowcross...
Hoteliers’ Chat – 2021 Views from Hotel Owners
https://www.youtube.com/watch?v=JS8YAs62l_c&t=2s The Malaysian Association of Hotel Owners (MAHO) has been representing the interests of its members in safeguarding their return on investments and support the healthy development of the hotel industry since 1998. In this Hoteliers' Chat episode, En. Shaharuddin M Saaid, Executive Director of Malaysian Association of Hotel Owners (MAHO) tells Hanley Chew about what is the role of MAHO and why hotel owners should join MAHO. Music Credit: ...
Hoteliers’ Chat – Tourism 2021 with Minister
https://www.youtube.com/watch?v=BwB5CxwjubA As 2020 draws to a close, the tourism industry continues to struggle with the ongoing pandemic. Will the industry survive 2021? In this Hoteliers' Chat episode, Dato' Sri Nancy Shukri, The Minister of Tourism, Arts and Culture Kementerian Pelancongan, Seni dan Budaya Malaysia tells Hanley Chew about how MOTAC facilitates and supports the tourism establishments during this challenging period. Music Credit: Bensound #HoteliersChat #HotelTales...
Hoteliers’ Chat – Luxury Hotels in The Era of Covid-19
https://www.youtube.com/watch?v=qMfIx39rz5M Heraclitus, the Greek philosopher said, “Change is the only constant in life.” The pandemic has brought upon numerous changes this year in the hospitality industry, even in the luxury hotels segment. In this Hoteliers' Chat episode, Hanley speaks to Alex Porteous, newly appointed General Manager of Four Seasons Hotel Kuala Lumpur on taking on his new role, changes in the luxury hotel segment and key takeaways from this challenging year. ...
Hoteliers’ Chat – Hotel Expatriate – Adaptation and Experience
https://www.youtube.com/watch?v=IZt-UqEhyUo Are you having thoughts of working away from your home country as a hotelier? In this Hoteliers' Chat episode, Julian Wong, General Manager of Sheraton Hanoi Hotel @sheratonhanoi tells Hanley Chew his experience of stepping away from his comfort zone and adapting to the local culture of foreign countries. Stay tuned! Music credit: www.bensound.com #HoteliersChat #HotelTales #SheratonHanoiHotel
Hoteliers’ Chat – Housekeeping and the Nitty-Gritty
https://www.youtube.com/watch?v=BW9-46lq7Bw The housekeeping staff is the unsung heroes of every property. They ensure the tidiness and cleanliness of the hotel rooms and surroundings are up to their highest standards. In this episode of Hotelers' Chat, Pauline Chua, General Manager of Eastin Hotel Makkasan Bangkok , answers some housekeeping myths with Hanley Chew. Music Credit: www.bensound.com#HotelTales #HoteliersChat
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