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BLAAH BLAAH with Hanley Chew

https://www.youtube.com/watch?v=PiYgOJc2h5U Welcome to another episode of BLAAH BLAAH @STAAH in a candid conversation between Hanley Chew from S P A C E Hospitality Malaysia and Kevin Tatem from STAAH. #staah​ #blaahblaahatstaah​ #hanleychew​ #malaysiahotels​

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Hoteliers’ Chat – Communication, the inside story

https://youtu.be/nRZhkrO_36U The Communications department of a hotel works tirelessly behind-the-scenes to promote the image of the hotel, listen to feedback and convey clear messages. Content is carefully crafted and created by the Communications or Marketing team, but with the widespread use of social media it is now also curated from staff within the hotel with an interesting story to tell. More importantly though is their role in building and managing key relationships with ...

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Hoteliers‘ Chat – Hospitality student’s POV

https://youtu.be/e9Ab1jwwlew Following our recent episode on hospitality education, we go on to explore the perspective of a student to learn first-hand how theory in the classroom meets practise and what men with knives, a missing television and blackout has to do with an education in hospitality management. In this week's Hoteliers' Chat, Namiq Rameez, Student Ambassador of Taylor's University who is pursuing his bachelor’s degree in International Hospitality Management ...

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The Star featuring Hotel Tales

After spending most of his working life in the hospitality industry, Hanley Chew has lots of stories to share about what takes place behind the closed doors of hotel rooms. Read the full Article here: https://www.thestar.com.my/lifestyle/books/news/2013/11/10/hotel-hijinks THERE is many a tale to tell about the goings-on in hotels. From ghost stories to secret liaisons, Hanley Chew has heard them all, and taken it a step further by sharing these tales with the reading public. Chew, who ...

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Hospitality_net featuring Hoteliers’ chat

Hospitality_net featuring Hoteliers' chathttps://www.hospitalitynet.org/video/69001561.htmlThe Lady in Red is the embodiment of everything Kempinski stands for: a remarkable host and an enduring symbol of the finest European luxury hospitality.Conceived by Kempinski in 2009, the Lady in Red extends a warm welcome to every guest, providing a genuinely personalised and intuitive guest experience based on cultural empathy, guest intelligence and an understanding of each individual guest’s ...

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Interviewed by BFM89.9 Radio Station

Hotels and the city of Kuala Lumpur have had a unique relationship since the 1900s. Apart from providing temporary accommodation for people who are in town for a short visit, hotels also contributed to the growth of our city. Besides the glitz and glamour surrounding hotels, what really takes place behind the scenes of running one? Hanley Chew, CEO of S P A C E Hospitality and author of Hotel Tales, shares some insights on what it takes to be a hotelier, how are hotels coping with low occupa...

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Kempinski’s Lady In Red

After 20 years as a model, Shiama Devi decided to come back to her first passion, the hospitality industry. As the Lady In Red of the future Kempinski property in Kuala Lumpur, Shiama shares the importance of this role in every Kempinski hotel as well as her journey in a conversation with Hanley Chew from Hotel Tales Sdn Bhd . Listen to the full story here, https://lnkd.in/eDd-mHJ Check out the actual post by clicking the link below. 👇 https://bit.ly/kempinskihotels-linkedin #Ke...

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Hoteliers’ Chat – Managing a Themed Attraction

https://www.youtube.com/watch?v=52Fsz5RAqcI It was with great excitement across the region when LEGOLAND® Resort Malaysia, the first and only international theme park and hotel in Malaysia opened in 2012. Since then it has welcomed millions of guests, regardless of age, providing them with endless hours of fun and discovery whether they play or stay. The management of a theme park resort is probably one of the most demanding and complex jobs in the hospitality industry. Have you ...

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Hoteliers’ Chat – Hospitality Education for a Hotel Career

https://www.youtube.com/watch?v=ewCoq9BPoBs The growing demand for skilled professionals in the hotel industry has often raised the question whether education or experience matters more for a career in the sector. Years ago, mention hospitality management courses and everyone automatically thinks of Switzerland, however with the growth in international demand for professionals in this sector, the courses have become readily available across the globe. Hospitality management programs in ...

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Hoteliers’ Chat – How to be Successful in Hotel Sales

https://www.youtube.com/watch?v=J5iw9LEDShc A career in hotel sales is highly challenging and competitive. There are essential skills and strategies that a hotel sales person can apply to be successful on the job. It calls for the ability to build relationships, understand the needs of potential clients, be good at timely and thorough follow-through and to be persistent. It is also not only the selling that matters because equally important is evaluating the results and to learn from the ...

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